Responsible Gaming Commitment — vrickex
vrickex believes gaming should be enjoyable, not a source of anxiety. Our protection tools and guidelines help you play safely and in a controlled way.
21+ age is mandatory
You must be 21 years of age or older to register on vrickex and play any game. We follow a strict age-verification process to protect minors from gambling. Your withdrawal will not be processed until your identity is verified.
Why is safe gaming important?
Online gaming can be a great source of entertainment — but it stays enjoyable only when you play mindfully and in a controlled way. Responsible gaming at vrickex is not just about following rules; it is about ensuring every player's wellbeing and peace of mind.
Gambling should never be used as a source of income. It is for entertainment, and you should never bet beyond what you can afford. To support responsible play, we provide a number of practical tools and resources that you can use at any time.
If you feel that gaming is having a negative impact on your life — your family relationships, financial situation, or mental health — contact us immediately. Our 24/7 support team is always ready to help you in Bengali.
Safety tools for you
vrickex provides these tools free of charge to ensure your safe experience.
Set a deposit limit
You can set a maximum limit on daily, weekly, or monthly deposits. Once a limit is set, increasing it does not take effect immediately — for your safety, a minimum wait of 72 hours applies.
Time-Out
You can temporarily suspend your account for a set period ranging from 24 hours to 6 weeks. During this time you will not be able to deposit or play games.
Self-Exclusion
If you need a long-term break, you can close your account for 6 months, 1 year, or permanently. Once this decision takes effect, it cannot be reversed before the period ends.
Bet limit control
Set a maximum on how much you can bet in each session. This protects you from sudden large losses and helps you play within your budget.
Session time limit
Decide in advance how many hours you will play in one sitting. Once the set time is up, the system will automatically send you a break reminder, helping prevent excessive time spent playing.
24/7 support and advice
Our Bengali-speaking support team is available around the clock for any gaming-related concerns. Reach us via live chat or send us an email.
Recognise the signs of problem gambling
The first step in responsible gaming is staying aware of your own situation. If you notice the signs below, contact us.
- Spending beyond your means or borrowing money to bet
- Neglecting family and social responsibilities to keep playing
- Repeatedly betting more to chase losses
- Lying about or hiding your gaming activity
- Feeling anxious or restless when you cannot stop playing
- Spending long hours gaming while neglecting work, sleep, or meals
- Feeling irritable or depressed when away from gaming
Am I safe?
Ask yourself these questions to review your gaming habits.
Am I staying within my set budget?
If you set aside a fixed amount for gaming each week or month and stick to it, you are on the right track.
Am I playing for fun or to make money?
Gaming is never a reliable source of income. If you feel you are depending on winnings, taking a break is important.
Can I stop playing at any time?
A responsible gamer can always start and stop playing of their own choice. If stopping feels difficult, that is a signal.
Activate the protection tools
Follow the steps below from your account settings to turn on protection.
Step 1
Log in to your vrickex account and go to profile settings.
Step 2
Find the "Responsible Gaming" option.
Step 3
Set your deposit limit, session time limit, or self-exclusion.
Step 4
Save your changes. Contact live chat for assistance if needed.
Deposit and withdrawal limits
The financial limits on vrickex are set with your protection in mind. The same limits apply across every payment method.
| Description | Amount |
|---|---|
| Minimum Deposit | ৳100 |
| Minimum withdrawal | ৳500 |
| Withdrawal time | 30 minutes – 3 hours |
| Payment method | bKash, Nagad, Rocket |
Protection for children and minors
vrickex strictly ensures that no one under the age of 21 can create an account or play games on this platform. Our advice to parents:
- Use parental control software on your device.
- Keep your login details out of reach of children.
- Educate children about online gaming awareness.
- If you suspect a minor has used your account, inform us immediately.
- Never share your payment details or password with anyone.
We are here for you
Asking for help with a gaming problem takes courage. Reach us through the channels below.
Live chat support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat to assist you. Feel free to share any concern or issue.
Email Support
Email us for confidential support: [email protected] — we aim to respond quickly.
Gaming addiction is a real problem. If you need professional help, seek specialist mental health services.
Questions about responsible gaming
Enjoy safely
Play responsibly and enjoy vrickex's world-class game collection. Check our FAQ if you have questions or log in directly.
Browse our game collection
Play responsibly and enjoy our various game categories.